Privacy Policy

Who we are

Miroh Caskets is a wooden coffin and casket manufacturing brand of Indway Furniture Manufacturing Company Pvt. Ltd., based in Kochi, Kerala, India. For the purposes of applicable Indian data protection law, we are the controller of the personal information described in this policy.

You can reach us at info@mirohcaskets.com or on +91 70121 26696.

Information we collect

When you contact us — through the enquiry form on this website, by email, or on WhatsApp — we receive the details you choose to share. Through the website enquiry form this is typically your name, phone number, email address and your message. Through email and WhatsApp, it is whatever you include in your conversation with us.

How your information is used

We use your contact details and the content of your enquiry only to respond to you and to manage our correspondence with you. This may include following up on an enquiry you have made, coordinating on specifications or delivery details, and keeping a record of the exchange so we can serve you consistently.

We do not sell, rent or trade your personal information, and we do not use it for advertising or profiling.

How long we keep it

We keep enquiry correspondence only for as long as needed to handle your enquiry and any follow-up, and thereafter only where required for our business records or to comply with applicable law. When information is no longer needed, we delete or anonymise it.

Third-party services

A small number of service providers help us operate this website and our communications: our website hosting platform, which stores and delivers this website and enquiry form submissions; Google Workspace, which we use for our business email; WhatsApp (operated by Meta), when you choose to contact us there; and Google Analytics, which measures website usage as described below. These providers process information only as needed to provide their services to us.

We do not otherwise share your personal information with third parties, except where we are required to do so by law.

Google Analytics

We use Google Analytics 4 to measure how visitors use this website — which pages are viewed, how visitors arrive at the site and, in aggregate, where visitors are located. This helps us understand what information is useful to the funeral professionals and families we serve.

Google Analytics is activated only after you accept analytics cookies through the cookie banner shown on this website. If you decline, no analytics cookies are set and no analytics data about your visit is collected. When active, Google Analytics sets a cookie called _ga to distinguish visitors, and information about your visit (such as the pages viewed, the referring website, and general device and browser information) is transmitted to and stored by Google. We do not send the contents of your enquiries, your contact details or any information you type into the enquiry form to Google Analytics.

You can withdraw your consent at any time by clearing this website's cookies in your browser, which stops analytics collection from that point. You can also learn more about how Google uses data at policies.google.com/privacy.

Cookies

This website uses a small number of cookies and similar technologies. Strictly necessary cookies keep the website functioning and secure. Analytics cookies (the Google Analytics _ga cookie) are set only after you accept analytics cookies in the cookie banner shown on this website. No advertising cookies are used.

If we introduce additional optional cookies or similar technologies in the future, we will update this Privacy Policy before doing so.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the services we use. The current version will always be published on this page.